Customer Service Representative with Russian and English

• Dealing with customers either by telephone, e-mails, fax, letter or other media within define SLA & quality standards

• Keeping records of customer interactions and contacts

• Researching required information using available resources

• Communication and coordination with all team members, internal departments and local offices

• Following-up on customer inquiries not immediately resolved

• Identifying and escalating priority issues

• Recommending processes improvements

• Work in a stable international company

• Development and potential to grow

• Friendly atmosphere and informal company culture



Benefits

• Language Courses

• Fitness – gym, swimming pool, wellness, massages

• Additional 3 days off per year

• Meal vouchers

• 3rd pillar

• Company library

• Employee referral program

• Employee suggestion program

• Teambuilding, Team events, Christmas party

• Birthday present

• “Fruit day”

• Sick days

and more...

aspoň 6 mesiacov

• komunikácia (jednanie s ľuďmi)
• kultivovaný písomný prejav
• kultivovaný slovný prejav, schopnosť vyjadrovania sa

• anglický - vysoká: C1 a C2
• ruský - vysoká: C1 a C2

Podmienka: Ovládanie všetkých definovaných jazykov

• Microsoft Word - elementárna
• Microsoft Outlook - elementárna

• precíznosť (presnosť)
• komunikatívnosť